Welkom tekst

When purchasing products, the consumer has the option of dissolving the contract without giving reasons for a period of 14 days. This cooling off period commences on the day after receipt of the product by the consumer or a representative appointed by the consumer in advance and made known to the entrepreneur. This only applies to ready-made products such as haberdashery and patterns. Fabrics and some haberdashery that you buy via this web shop will be made to measure according to the specification that you have entered. The right of withdrawal therefore does not apply. The sale is thus final after successful payment.

If you qualify for a Return: 
You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs of returning the product from your home to the webshop are for your own account. These costs are approximately 7.95 per parcel, for the exact rates please consult your carrier's website. If you exercise your right of withdrawal, the product with all delivered accessories and - if reasonably possible - in its original condition and packaging will be returned to the merchant. To exercise this right, please contact us via info@dutchtextiles.net. We will then refund the order amount due within 14 days after notification of your return, provided that the product has already been returned in good order.