Privacy Policy DutchTextiles.net

Privacy Policy DutchTextiles.net

https://www.stoffennaaien.nl
https://www.StoffAufRolle.de
https://www.DutchTextiles.net

About our privacy policy
StoffenNaaien.nl | StoffAufRolle.de | DutchTextiles.net cares about your privacy. We therefore only process data that we need for (the improvement of) our services and handle the information we have collected about you and your use of our services with care. We never make your information available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by StoffenNaaien.nl | StoffAufRolle.de | DutchTextiles.net. The effective date for the validity of these terms and conditions is 22/12/2020, with the publication of a new version the validity of all previous versions will expire. This privacy policy describes what data is collected about you by us, what this data is used for and with whom and under what conditions, if any, this data can be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.

About data processing
Below you can read how we process your data, where we store it (or have it stored), what security techniques we use and for whom the data is transparent.

Web shop software

CCVshop
Our webshop has been developed with software from CCVshop. Personal data that you make available to us for the purposes of our services will be shared with this party. CCVshop has access to your details in order to provide us with (technical) support; they will never use your details for any other purpose. CCVshop is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. CCVshop uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored. CCVshop reserves the right to share collected data within its own group of companies in order to further improve the service.

E-mail and mailing lists MailChimp
We send our e-mail newsletters with MailChimp. MailChimp will never use your name and e-mail address for its own purposes. At the bottom of every e-mail sent automatically via our website you will see the 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data will be stored securely by MailChimp. MailChimp makes use of cookies and other internet technologies that provide insight into whether e-mails are opened and read. MailChimp reserves the right to use your data to further improve its services and to share information with third parties as part of this process.

Gmail
We use the services of Gmail for our regular business e-mail traffic. This party has taken appropriate technical and organisational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail does not have access to our inbox and we treat all our e-mail traffic confidentially.

Payment processors

CCV
We use the platform of CCV to process (part of) the payments in our webshop. CCV processes your name, address and place of residence and your payment details such as your bank account or credit card number. CCV has taken appropriate technical and organisational measures to protect your personal details. CCV reserves the right to use your data to further improve the service and to share (anonymised) data with third parties as part of this. In the event of an application for a deferred payment (credit facility), CCV will share personal data and information relating to your financial position with credit rating agencies. All the above guarantees with regard to the protection of your personal data also apply to the components of CCV's services for which they engage third parties. CCV will not retain your details for longer than is permitted under the statutory time limits.

Reviews

WebshopKeur
We collect reviews via the platform of WebwinkelKeur. If you leave a review via WebwinkelKeur you are obliged to provide a name and e-mail address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to submit a review, we will share your name and e-mail address with WebwinkelKeur. They will only use this information for the sole purpose of inviting you to submit a review. WebwinkelKeur has taken appropriate technical and organisational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of its services, for which we have given WebwinkelKeur permission. All the above guarantees with regard to the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties.

Shipping and logistics

Parcel.nl
If you place an order with us it is our job to have your package delivered to you. We use the services of Parcel.nl to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence with Parcel.nl. Parcel.nl only uses this information for the purpose of executing the agreement. In the event that Parcel.nl engages subcontractors, Parcel.nl will also make your details available to these parties.

Invoicing and bookkeeping

CCVShop
We use the services of CCVShop to keep our administration and bookkeeping up to date. We share your name, address and place of residence details and details regarding your order. These details are used to administer sales invoices. Your personal details are sent and stored in a protected manner. CCVShop is obliged to maintain confidentiality and will treat your details confidentially. CCVShop will not use your personal details for purposes other than those described above.

Purpose of data processing

General purpose of processing
We use your data exclusively for the purpose of providing our services. This means that the purpose of processing is always directly related to the order you provide. We do not use your data for (targeted) marketing purposes. If you share data with us and we use this data to contact you - other than at your request - at a later date, we ask your explicit consent. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data that are automatically collected by our website are processed for the purpose of further improving our services. These data (e.g. your IP address, web browser and operating system) are not personal data.

Cooperation in tax and criminal investigations
In appropriate cases, StoffenNaaien.nl | StoffAufRolle.de | DutchTextiles.net may be required by law to share your data in connection with governmental tax or criminal investigations. In such a case we will be forced to share your data, but we will oppose this within the possibilities offered to us by law.

Retention periods
We keep your data as long as you are our client. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forgetting request. Pursuant to applicable administrative obligations, we are required to retain invoices containing your (personal) data, so we will retain this data for as long as the applicable period runs. Employees, however, no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights
Pursuant to current Dutch and European legislation, you, as a data subject, have certain rights with respect to the personal data processed by us or on our behalf. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent misuse, we will only send copies and copies of your data to your e-mail address already known to us. If you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of processed requests; in the event of a forgetful request, we keep anonymised data. All statements and copies of data will be sent to you in the machine-readable data format that we use within our systems. You have the right at any time to complain to the Personal Data Authority if you suspect that we are misusing your personal data.

Right of inspection
You always have the right to access the data that we process (or have processed) and that relate to you or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors that hold this data, stating the category under which we have stored this data, at the e-mail address known to us.

Right of rectification
You have the right at all times to have the data that we process (or have processed) and that relate to your person or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been modified at the e-mail address we have on file.

Right to restrict processing
You always have the right to limit the data that we process or have processed relating to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address we have on file that the data will no longer be processed until you lift the restriction.

Right to transfer
You have the right at all times to have the data that we process (or have processed) and that relate to your person or that can be traced back to you processed by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our instructions by other processors or third parties at the e-mail address known to us. In such a case we will in all probability no longer be able to continue to provide the service because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights
You have the right to object to the processing of your personal data by or on behalf of StoffenNaaien.nl | StoffAufRolle.de | DutchTextiles.net. If you object, we will immediately cease the data processing pending the settlement of your objection. If your objection is well-founded, we will provide you with copies and/or copies of the data that we process (or have processed) and discontinue the processing on a permanent basis thereafter. You also have the right not to be subjected to automated individual decision-making or profiling. We will not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics
Via our website, cookies are placed by the American company Google, as part of the "Analytics" service. We use this service to keep track of and receive reports on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this information. We have not permitted Google to use the analytics information obtained for other Google services.

Third party cookies
In the event that third party software solutions use cookies, this is stated in this privacy statement.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way in which we process data already collected about you, we will notify you by e-mail.

Contact details StoffenNaaien.nl | StoffAufRolle.de | DutchTextiles.net
Neighbourhood road 26th
7621GX Borne
The Netherlands
T +31-6-2387-2841
E info@dutchtextiles.net
Contact person for privacy matters
Tim Dekkers